FREQUENTLY ASKED QUESTIONS

1. What type of products and services do you provide?
Producing a complete line of promotional products & customized apparel for over 43 years.

2. What is the minimum amount of shirts I can order?
The minimum is 12. However, we are willing to work with you if you need a lower amount.

3. If I supply artwork, what format should I send it in?
We prefer an outlined EPS and/or a High Resolution PDF.

4. If I have a rush order, what is the standard % fee?
When placing the order, please call us and tell us the ideal turnaround time.

5. At what resolution should I save my photos and graphics?
All artwork is recommended to be designed at 300 DPI.

6. What electronic publishing guidelines do you recommend?
We recommend at least an 1/8 inch gap from the edge of the file to the start of the artwork.

7. How do I go about getting an estimate from you?
Feel free to give us a call or email us. We will get back to you as soon as possible.

8. How long does it take for you to complete my order?
Depending on the order, it usually takes between 5-7 business days to fulfill your order.

9. What is a proof and why is it important that I look at it?
A proof allows you to view the artwork, and gives you the opportunity to make any changes you would like.

12. Why do the printed colors look different from the colors on my screen?
PDF/JPG Proofs are not color accurate due to screen variances.

13. What form of deposit is required prior to beginning production on an order?
A 50% deposit is required, prior to starting production.

14. What form of payments do you accept?
We accept cash, checks, and all major credit cards.